Assessment
Business Process Assessment
Six dimensions of operational health - documentation, repeatability, automation, bottlenecks, ownership, and maturity. Answer honestly; the value is in seeing where the work actually breaks down.
Section 1 of 60% complete
Section 1
Documentation
Can someone new to the role run this process correctly using only what is written down?
- Core processes are written down, not just known by people.
- Documentation is current and reflects how work is actually done.
- Employees know where to find process documentation.
- Documentation includes steps, inputs, outputs, and hand-offs.
- Quality standards and definitions of done are documented.
- There is a defined way to update documentation when work changes.
Disclaimer
Nothing on this page or in any accompanying template, assessment, checklist, or report constitutes legal, financial, or compliance advice. These materials are general-purpose starting points drawn from professional experience. Review all information thoroughly against your own internal needs, company structure, contractual obligations, and regulatory environment, and have your legal counsel review anything you adopt before you rely on it.